OnHeberge.com as a 30 days satisfaction guarantee or money back. The following guarantee apply to all customers that have a plan of Hosting with OnHeberge.com that include Dedicated Server or Colocation services.

This guarantee excludes the services offered by a third party by a representative or a marketing partner, who resale our services.

WHO CAN TAKE ADVANTAGE OF OUR GUARANTEE?

All Customers Web hosting plans :Basic, Extra, Ultra V ORG and V CORP as well as Customers service for Colocation and Dedicated Server, if and only the Customers statement do not show any amount in suffering.

THE GUARANTEE

If you are not satisfied and you wish to cancel your subscription, let us know within the 30 days following the date of registration we will refund the hosting cost.

Beware! Set up fees for Dedicated Servers and Colocation as well as the expenses of bandwidth exceeding the monthly quantity included in our package deal and Domain(s) Name(s) registration(s) fees can not be refund.

COMPLAINT PROCEDURE

In order to procede for the closing of your account and claim the hosting fees. The owner of the account must make the demand within 30 days.

Use your client number  — demand for closing account.

WHAT HAPPEN AFTER THE 30 DAYS PERIOD?

Beyond this period, you can at any time cancel your subscription, however WITHOUT ANY REFUND of our part.

You wish a written confirmation of this pollicy and guarantee. Print this page or download PDF format. We will return it approuved and signed.

To reach us by fax: + 1 (514) 387.5906

Customer Name:
____________________________________________
Domain Name:
____________________________________________
Fax Number:
____________________________________________
Accepted by OnNet.ca Inc. owner of OnHeberge.com,
Signature:
____________________________________________
Date: _____ / _____ / __________ (MM/DD/YYYY)